Contact Us

We are here to help with product questions, orders, delivery, returns and warranty inquiries at First Mobile Store.

Customer support

Support email: firstmobilestores@gmail.com
Customer service phone / WhatsApp: +201201854444
Business address: - 158 Ahmed Esmat Street, opposite Modern School
- Al-Rehab: Eastern Market, Block C, next to Al-Husseini
- Qubaa: Omar Ibn Al-Khattab Street, next to Kababji Al-Safwa
- Ain Shams Street, opposite Al-Quds Mosque

Support hours: From 12:00 PM to 1:00 AM

You can also use the contact form on this page if it is enabled on the live store.

To help us assist you faster

Please include your order number (if you have one), the product name and a short description of your question. For returns or damaged deliveries, photos can be useful. Never send passwords, one-time codes or full payment card details.

Returns and complaints

For returns, please contact us before shipping an item so that we can confirm the appropriate collection process or return location. Your consumer rights under applicable Egyptian law remain unaffected.

Website

https://www.firstmobilestore.com